Webhooks

Information about custom webhooks

Webhooks allow you to react on your own servers whenever an event occurs on the Reserve In-store servers.

To add webhooks for any of these topics please contact our support team and we'll add it for you.

Topics

Topic	Description
reservations/create	When a new reservation is fulfilled by an admin, a customer or a third party system.
reservations/update	When a new reservation is updated by an admin, a customer or a third party system.
reservations/delete	When a new reservation is deleted by an admin, a customer or a third party system.
reservations/fulfilled	When a new reservation is fulfilled by an admin or third party system.

Sample POST Body

When your webhook is hit you will receive a POST body containing JSON of the model data. In the case of a reservation, you will get the reservation data (id, customer info, items reserved, etc). Here's how it might look:

{
    "id": 1,
    "location_id": 3,
    "customer": {
        "name": "John Doe",
        "email": "[email protected]",
        "phone": "1231231231231",
        "instructions": "I'll be there on Monday by 3pm."
    },
    "cart": {
        "items": [
            {
                "product_id": "9423387917",
                "variant_id": "34639503181"
            }
        ]
    },
    "fulfilled": false,
    "created_at": "2019-05-10T18:37:48.260Z",
    "updated_at": "2019-05-10T22:11:50.739Z"
}

Ensure that your server responds to the webhook call within 15 seconds. Responses that take longer than that may time out.